The Neptune series includes Neptune 4 Max, Neptune 4 Plus, Neptune 4 Pro, Neptune 4, Neptune 3, Neptune 3 Max, Neptune 3 Plus, Neptune 3 Pro, Neptune S and Neptune 2, Neptune 2D.
For all faqs related to neptune series, you can refer to this page.
For all tutorials, you can go to this page.
Before operation, refer to Neptune 4 Series: How to Identify Your Printer Version to confirm your printer version.
If your printer is Type-C Version, click here for replacement guides.
For all parts replacement guides, you can refer to this page.
Refer to ELEGOO download center for firmware download.