¶ Condition
When powering on the printer, the touchscreen cannot turn on
¶ Solutions
¶ Cause 1
The fuse fails to work.
¶ How to fix
- Power off the printer and unplug the power cord.
- Take out the power switch fuse and replace it with a new one.
Note:
- Rated current: 10A
- Rated voltage: 250V
- Size: 5*20 mm
¶ Cause 2
The connection cable of the touchscreen is damaged.
Follow the instructions to confirm if the cable is damaged.
- Power off the printer and unplug the power cord.
- Remove the touchscreen. Press the clip securing the connection cable of the touchscreen and remove the cables.
- Check the pins of the connection cable.
¶ How to fix
- Loosen the 10 screws securing the bottom cover of the printer using a 2.0 mm Allen key.
- Tear off the tape, lift the clip and then remove the connection cable.
- Replace it with a new one.
How to Replace the Connection Cable of the Touchscreen
¶ Cause 3
The touchscreen and its connection cable are damaged.
Follow the instructions to confirm if the touchscreen and its connection cable are damaged.
- Loosen the 10 screws securing the bottom cover of the printer using a 2.0 mm Allen key.
- Remove bottom cover and observe if the indicator of the motherboard is on.
¶ How to fix
Replace the old touchscreen and its connection cable with new ones.
How to Replace the Connection Cable of the Touchscreen
¶ Cause 4
The power or the motherboard is damaged.
Follow the instructions to confirm if the touchscreen and its connection cable are damaged.
- Loosen the 10 screws securing the bottom cover of the printer using a 2.0 mm Allen key.
- Remove bottom cover and observe if the indicator of the power is on.
¶ How to fix
If the indicator of the power is on, replace the old motherboard with a new one.
How to Replace the Motherboard
If the indicator of the power is off, replace the old power with a new one.
How to Replace the Power