¶ Fault Phenomenon
- Warping, poor adhesion, or detachment after initial adhesion occurs at the edge area of the Build Plate
¶ Cause of the Issue
- Low precision of the Build Plate, resulting in excessive gap between the build platform and the LCD screen
- Contaminants, protrusions, or foreign objects on the Resin Tank or Build Plate surface
- Aging, whitening, or damage of the Release Film
- Local LCD screen light source degradation or uneven exposure
¶ Required Tools for Troubleshooting
- A4 paper
- Filter funnel
¶ Troubleshooting Steps
¶ 1. Check the Resin Tank
- Inspect whether there are contaminants, protrusions, or foreign objects inside the Resin Tank
- Filter the resin using a filter funnel before use
¶ 2. Check the Release Film
- Inspect whether the Release Film shows whitening, damage, or aging
- If any issue is found, replace the Release Film in time
¶ 3. Adjust Slicing Software Parameters
Appropriately increase exposure time:
- Bottom layers: 5–10 seconds
- Normal layers: 1–3 seconds
¶ 4. Check for LCD Screen Light Source Degradation
If the failure occurs suddenly and:
- No slicing parameters were changed recently
- No resin was replaced
- No environmental temperature changes occurred at the printer location
Then the LCD screen may have light source degradation.
¶ Inspection Method
(1) LCD exposure pattern check
- Use the Touch Screen to select the Elegoo logo exposure test
- Verify whether the LCD exposure pattern is complete
(2) White paper test
- Remove the Resin Tank
- Place a sheet of A4 paper above the LCD screen
- On the Touch Screen, tap “Tank Cleaning” to run a full-screen exposure test
- Observe the UV light intensity on the paper from a top-down view
- Check whether any local area appears significantly darker
- Focus on the area corresponding to print failure locations
Normal LCD exposure result example:
If the exposure pattern is incomplete, or if local areas of the LCD screen appear significantly dim, it indicates light source degradation.
In this case, the LCD screen must be replaced.
¶ 5. Re-level the Build Plate
Recalibrate the Build Plate according to the instructions below:
-
Jupiter 2
https://wiki.elegoo.com/jupiter/jupiter-2/manual-leveling -
Mars 5 Ultra
https://wiki.elegoo.com/mars/mars-5-u-manual-leveling-tutorial -
Saturn 4 Ultra
https://wiki.elegoo.com/saturn/saturn-4-ultra-how-to-improve-leveling-results -
Saturn 3 Ultra
https://www.youtube.com/watch?v=3IowLVogT0c
¶ Still Not Resolved
If the issue persists, please provide the following information and contact technical support(Email: 3dp@elegoo.com):
- Photos of the failed print model
- Model
ctborgoofile(This file will not be made public.) - Model
stlfile (This file will not be made public.) - LCD screen exposure status photo
- Resin information, including a clear photo of the resin bottle label showing the resin type, brand, color, and recommended exposure settings if available.
¶ Help us improve
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