1: Provide photos of the machine's high-definition exposure test to check whether the exposure is normal. If the LCD exposure is abnormal, analyze the LCD or motherboard problem.
2: Check whether the adapter has the correct 24V stable output. You can try other 24V adapters (continue checking normally, if the voltage fluctuates and is lower than 24V, change the adapter)
3: Provide the customer with the correct leveling steps and test files. If the problem still occurs after the customer operates it, you can refer to the steps and let the customer share his or her own leveling video to analyze whether there is any problem with the leveling. If there is a problem, point out the error.
Tried other resins, resin failed
Replace with a new ACF membrane. ACF should be replaced regularly to ensure it is in good condition.
Use a ruler to check if the build plate is deformed
Check if the build plate is loose and cannot be locked
Before using the machine, have you removed the outer packaging protective film of the building plate, material trough, and LCD?
These prerequisites are test documentation, as well as conventional resin
Saturn 3ultra is a large and fast printer, so pay special attention to whether the printed model supports are well added.