¶ Description
During the self-test, the X-axis’homing process zero return is abnormal, accompanied by impact sound. Additionally, the motor drive was not functioning properly, causing the motor to malfunction.
After the self-test is completed, the error stated "X-axis Motor Status" is displayed.
¶ Reasons and Solutions
¶ Reason 1: The fastening components of the X-axis motion mechanism are loose, have fallen off, or are incorrectly installed.
Inspect all fasteners on the X-axis motion mechanism for any looseness or signs of dislodgment. If you find any that are loose or missing, tighten them immediately or reinstall them properly.
Additionally, verify that the installation meets the specifications. If any components are improperly installed, make the necessary adjustments to ensure they are in the correct position.
Refer to the following video to reinstall the X-axis motor.
Mars 5 ultra
https://youtu.be/mKDB8-QSrrk
Saturn 4 ultra/Saturn 4 ultra 16K
https://youtu.be/pkWkXQiSqnE
¶ Reason 2: The firmware was incorrectly flashed or the .gcode configuration file of the printer was incorrectly flashed.
Check the firmware version. If the firmware version is incorrect, re-flash the correct one.
Observe the X-axis motor's homing status and ascertain whether the .gcode configuration file is flashed incorrectly. If the homing process is abnomal, update the appropriate configuration file.
Contact the ELEGOO after-sales technical team via the official channel to obtain the correct firmware update file.
¶ Reason 3: The X-axis limit switch is abnormal.
Inspect the wiring at the limit switch and motherboard to ensure it is secure, as well as the port connections to ensure they are correct. This can prevent malfunctions caused by loose connections or incorrect installation.
Check whether the limit switch is damaged caused by resin leakage, or whether there is short circuits or poor contact. If the limit switch is damaged, clean the limit switch is cleaned or replace it with a new one.
Refer to the following video of swapping the X-axis and Z-axis limit switches for testing.
Mars 5 ultra
https://youtu.be/ukY-iHDMrNE
https://youtu.be/vOlQftos5M0
Saturn 4 ultra/Saturn 4 ultra 16K
https://youtu.be/yIiyKuXZJYo
https://youtu.be/72U202_kn14
¶ Reason 4: The X-axis motor is abnormal.
Inspect the wiring connections between the X-axis motor and the motherboard to ensure they are secure.
Check the ports are correctly connected in order to prevent issues arising from loose connections or incorrect installation.
Check whether the X-axis motor is damaged caused by resin leakage, or whether there is short circuits or poor contact. If the limit switch is damaged, clean the X-axis motor is cleaned or replace it with a new one.