¶ Fault Symptom:
The touchscreen or Fluidd displays the following error message:
"Shutdown due to webhooks request"
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¶ Troubleshooting Steps:
This issue is most likely caused by accidentally pressing the Emergency Stop button in Fluidd. Please restart the printer by powering it off and on again.
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If the error persists after restarting the printer power, please provide the following information to contact the technical support team:
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Log files There are three log files: printer.cfg, klippy.log, and moonraker.log. Please refer to the link below to access Fluidd and obtain the log files: https://wiki.elegoo.com/neptune/neptune-4-series-web-page-control
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SN code (located on the white sticker at the bottom left corner of the heated bed, in the format: NEP X.XXXXX.XXXXX)
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Current firmware version Path: Touchscreen → Settings → About this machine