¶ Issue Description
Auxiliary fan error
¶ Reasons
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The auxiliary cooling fan cable has poor contact.
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The auxiliary cooling fan is damaged.
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The auxiliary cooling fan port on the motherboard is damaged.
¶ Troubleshooting Steps
¶ Tools needed for troubleshooting
- A 2.0 mm Allen key
¶ Step 1 Re-plug the auxiliary cooling fan adapter cable.
- Turn the power switch OFF (symbol "〇") and unplug the power supply cable.
- Remove the sixteen screws securing the back cover.
- Pull the CANVAS extension cable out through the gap on the side of the chamber cooling fan and lay the back cover flat on the table temporarily.
- Re-plug the auxiliary cooling fan adapter cable.
¶ Step 2 Re-plug the auxiliary cooling fan cable.
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Turn the power switch OFF (symbol "〇") and unplug the power supply cable.
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Remove the ten screws securing the bottom cover.
- Re-plug the auxiliary cooling fan cable into port on the motherboard.
¶ Step 3 Interchange the auxiliary cooling fan cable and the case fan cable.
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Turn the power switch OFF (symbol "〇") and unplug the power supply cable.
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Interchange the auxiliary cooling fan cable and the case fan cable.
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Plug in the power supply cable and turn the power switch ON (symbol "|").
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On the touch screen, turn the case fan on.
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If the auxiliary cooling fan still fails to rotate, it indicates that the auxiliary cooling fan is damaged and needs to be replaced.
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If the auxiliary fan rotates normally, it indicates that the motherboad is damaged and needs to be replaced.
How to Replace the Motherboard(B0C1J1)