¶ Issue Description
Printing Stops and an Error Message Appears on the Touchscreen: Error code 103: Please troubleshoot the printhead and wiring (with the device powered off)
¶ Reasons
- The cable of the ceramic heating plate of the hotend is loose.
- The ceramic heating plate is damaged.
¶ Tools needed for troubleshooting
- A 2.5 mm Allen key
¶ Troubleshooting Steps
- Turn the power switch OFF (symbol "〇") and unplug the power supply cable.
- Remove the lid.
- Open the front cover of the tool head.
- Loosen the screws securing the hotend with a 2.5 mm Allen key and remove the hotend.
- Re-plug the cable of the hotend ceramic heating plate.
- If the error code disappears, it indicates that the issue has been resolved.
- If the error code still occurs after re-plugging, it indicates that the ceramic heating plate is damaged and needs to be replaced.